Speak to one of our personal injury experts today on 0117 239 0374

Our Team

The expertise of our personal injury team at Metcalfes is second to none. We pride ourselves on our commitment to you and achieving the outcome you deserve. When appropriate, we work collaboratively with others including medical professionals, to make sure you or your family member receives the best possible care available to them.

Through many years of working in this field, we know the profession and the intricacies of the law. We work quickly to understand our clients and family so there are no delays in bringing and resolving a claim. We work very closely as a team and are always at the end of the phone if you need us.

We are caring, supportive and above all compassionate. We understand what you are going through and are here to relieve some of the worry you will be feeling. We are proactive and efficient in the way that we work with others, giving you a sense of calm throughout what can feel like an unsettling time.

Kay McCluskey
Kay McCluskeyPartner
With over three decades of experience handling claims for accident victims, Kay is the head of our Personal Injury and Accident Claims department. Kay specialises in supporting those with head and spinal injuries and the families of those fatally injured and Chambers & Partners 2015 Edition acknowledges and rates her for her handling of serious injury claims.
Read More

Jemma Loveridge
Jemma LoveridgeChartered Legal Executive
Working for Metcalfes since 2007, Jemma qualified as a Chartered Legal Executive in 2016. She is a member of the personal injury and accident claims department.
Read More
Gabrielle Hazzell
Gabrielle HazzellLegal Assistant
Gabbie provides support to the team. She works closely with senior team members undertaking research and administrative tasks.
Laura Bailey
Laura BaileyAssociate
A qualified solicitor since 2011, Laura is now an associate of the firm working in the personal injury department. Other areas of expertise include head injury, chronic pain and claims involving multiple injuries. Laura’s previous experience includes conducting claims that are complex and require a tenacious attitude.
Read More

Nikki Green
Nikki GreenChartered Legal Executive
Nikki joined Metcalfes as a Chartered Legal Executive in the personal injury team in May 2016 and brings with her an extensive experience of conducting claims for all types of personal injury matters of varying complexities.
Read More

Steve Duddell
Steve DuddellPartner
Having worked as a solicitor since as long ago as 1981, Steve has specialised in personal injury and clinical negligence claims since moving to Bristol in 1990. Ever since then he has worked for clients who have suffered frequently life-changing and permanent injuries, whether arising from road collisions, workplace injuries, or claims arising from medical treatment (on which please see our specialist medical negligence website). He specialises in fatal, serious and catastrophic injury claims, and has been accredited by the Law Society as a specialist since 1996.
Read More

Speak to one of our personal injury experts today on 0117 239 0374